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Victoria's Secret

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Victoria's Secret

About Victoria's Secret

At Victoria’s Secret, we offer high quality women’s intimates, loungewear, sport apparel, fragrance, beauty products and more, all made to inspire confidence. Come into one of our stores, or visit VictoriasSecret.com anytime to shop the world’s sexiest store.

Frequently Asked Questions

  • How do I redeem my Victoria's Secret gift card?

    New and Easy ways to redeem eGift Cards. 

    1. Online: No need to register, just enter the 19-digit card number and PIN at checkout.
    2. Phone: Call in with your 19-digit card number and PIN.
    3. In Stores: Print a copy of the eGift card and present to cashier or display the eGift card on any mobile device at any US or Puerto Rico Victoria's Secret store.
  • How can I check the balance of my Victoria's Secret gift card?

    Check your Victoria's Secret balance on the Victoria's Secret website.

  • How can I contact the Victoria's Secret customer service?

    Visit the Victoria's Secret website to contact the customer service.

  • How long is my Victoria's Secret gift card valid for?

    Your Victoria's Secret code does not expire.

Terms & Conditions

PLEASE RECORD THIS NUMBER SHOULD YOU NEED TO REQUEST A GIFT CARD REPLACEMENT. This card is issued by Victoria’s Secret Stores GC, LLC and is redeemable for merchandise only, and for cash when the balance is under $10 (this amount could change, based on future revisions to applicable laws, in which case such a change will be reflected on our online and in-store return policies, and on subsequently issued gift cards), at U.S. and Puerto Rico Victoria’s Secret stores (excluding Victoria’s Secret Beauty and Accessories stores) and online at VictoriasSecret.com. This card may not be returned, applied to previously purchased merchandise, used to pay down a credit card balance or buy another gift card. This card has no expiration date. If this card is lost, stolen or destroyed call 1-800-270-8999 and Victoria’s Secret may replace it if you provide the card number. Replacement card will be the value of the card at the time Victoria’s Secret fully processes your request. To check your available balance, visit any Victoria’s Secret store or, https://www.victoriassecret.com/us/vs/gift-cards.

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