How to delete your Deliveroo account in 2026

This guide explains the complete process for removing your profile, whether you are a food delivery customer or a rider. Deliveroo Plus is the premium subscription service offered by the company, which grants free delivery for a monthly fee. If you have this active subscription, you must end it before removing your profile to stop future billing.

Before you delete your Deliveroo account

Before you delete your Deliveroo account, you must ensure that all your ongoing orders and financial details are settled. Check your profile for any active food orders that are out for delivery, wait for any pending refunds to arrive in your bank account, and use up any remaining platform credit.

When you choose to permanently delete deliveroo account data, all your saved addresses, payment methods, and remaining balances vanish instantly. Be certain you want to leave the platform before taking the final step. If you regularly use Deliveroo gift cards, make sure you spend your entire balance first, as it cannot be recovered later.

Does deleting your Deliveroo account cancel your subscription?

No, simply deleting the app does not cancel your Deliveroo Plus subscription. In order to cancel Deliveroo Plus, you need to manually turn off the auto-renewal feature inside your subscription settings before closing your profile.

If you remove the app without ending the membership, your payment card will continue to be billed every month. Make sure you fully cancel your deliveroo plus account membership, whether you are on the Gold or Silver tier, before you proceed to wipe your main customer profile.

How to delete your Deliveroo account on the app (iOS and Android)

In order to delete your Deliveroo account on your phone, you need to open the app and access your account details. The steps are identical whether you use an Apple or Android device.

1. Open the app on your smartphone and ensure you are signed in.

2. Tap on your profile icon located in the top right corner of the screen.

3. Select Settings from the available menu options.

4. Scroll down the page until you find Account Details.

5. Tap on Delete Account and follow the on-screen prompts to confirm your decision.

How to delete your Deliveroo account on the website

In order to delete your Deliveroo account from a computer, you need to visit the official website and find your profile settings. Follow these steps to close your profile via the deliveroo uk website or your regional equivalent:

1. Open your web browser, go to the main website, and complete your deliveroo login.

2. Click on your account name in the top right corner of the screen.

3. Select Account from the drop-down menu to view your settings.

4. Scroll to the very bottom of the page and click the Delete Account button.

5. Confirm your choice to permanently erase your data and close your profile.

How to delete a Deliveroo Rider or Driver account

In order to delete your Deliveroo rider account, you need to contact Deliveroo rider support directly to submit a termination request.

Closing a gig worker profile is entirely different from deleting a standard customer profile. Because the company holds tax and earnings records, you cannot simply press a button to erase a deliveroo driver account. Here is how you do it:

1. Open your specific rider app and navigate to the help and support section.

2. Submit a formal request stating that you want to end your supplier agreement and delete your personal data.

3. Alternatively, use the official deliveroo rider support email or web contact forms to request a full account closure.

Frequently Asked Questions (FAQ)

What happens if I delete my Deliveroo account?

When you permanently delete your Deliveroo account, you lose all your order history, saved addresses, payment methods, and any remaining Deliveroo credit or discount codes. This action cannot be undone.

How do I recover a deleted Deliveroo account?

You cannot recover a deleted Deliveroo account. Once the deletion process is complete, the data is permanently wiped to comply with privacy laws. You will need to register as a new customer using the same or a different email address.

How do I contact Deliveroo customer service to delete my account?

If you are having technical issues deleting your account through the app or website, you can reach out via the Deliveroo live chat in the app or use the Deliveroo UK contact number and email support to request manual deletion.

Can you delete a Deliveroo account and make a new one?

Yes, you can delete your current account and create a new one. However, any existing customer promo codes or Deliveroo credit from your old account will not transfer over to the new one.