Q: How long is my Lebara credit valid?

Your credit on a Lebara Germany prepaid SIM doesn't expire. However, the SIM will be cancelled after 90 days of inactivity.

Question 1

What is Lebara?

Accepted Answer

Lebara is a mobile network operator in Germany that offers prepaid plans for calls, texts, and data. It's known for providing affordable rates, especially for international calls. You can easily recharge Lebara credit using Recharge.com. Lebara offers flexible options for call credit, bundles, local data, and international data, making it a popular choice for both residents and visitors in Germany who need reliable mobile connectivity.

Question 2

How do I check my Lebara credit?

Accepted Answer

To check your Lebara credit balance in Germany, you have several options:

- Dial **141# and press the call button. Your balance will be displayed on your handset screen.
- Call 5588 to listen to your balance information.
- Download and install the MyLebara mobile app from the App Store or Google Play Store. Your balance will be automatically displayed on the home screen.

The mobile app is generally the most convenient method, as it provides easy access to your balance along with other account management features

Your credit on a Lebara Germany prepaid SIM does not expire. However, the SIM will be cancelled after 90 days of inactivity.

Question 3

How do I top up Lebara credit from abroad?

Accepted Answer

To top up your Lebara credit from abroad, you can use Recharge.com. You can recharge Lebara from anywhere securely right here.

Question 4

How long is my Lebara credit valid?

Accepted Answer

Your credit on a Lebara Germany prepaid SIM doesn't expire. However, the SIM will be cancelled after 90 days of inactivity.

Question 5

Does Lebara support eSIM?

Accepted Answer

Lebara doesn't currently support eSIM in Germany.

Question 6

What is a Lebara top-up code?

Accepted Answer

A Lebara top-up code is a unique sequence of numbers you receive when you recharge Lebara online. This code allows you to add credit to your Lebara prepaid account, so you can make calls, send texts, or use data. When you top up Lebara through our platform, we'll send your code to you via email within about 30 seconds. You can then use this code to instantly increase your balance, keeping you connected without interruption.

Question 7

How can I contact Lebara customer service?

Accepted Answer

From a Lebara phone: Dial 5588. This call is free of charge.
From a landline or other mobile providers: Call +49 (0) 211 31051 0199. Standard rates may apply.

Lines are open 9am - 7pm daily. You can also live chat with the Lebara Germany customer service team here.

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常见问题

How do I recharge Lebara online?

What is Lebara?

How do I check my Lebara credit?

How do I top up Lebara credit from abroad?

How long is my Lebara credit valid?

Does Lebara support eSIM?

What is a Lebara top-up code?

How can I contact Lebara customer service?

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