Q: How to check your Claro balance?

You can check your Claro balance in multiple ways: Option 1: Dial *777 or *777# to check your Claro balance. Option 2: Dial 123 on your Claro phone and enter your "Documento Nacional de Identidad (DNI)" Option 3: SMS "SALDO" or "SAL" to 777 to request your Claro balance.

Question 1

How to check your Claro balance?

Accepted Answer

You can check your Claro balance in multiple ways:

Option 1: Dial *777 or *777# to check your Claro balance.

Option 2: Dial 123 on your Claro phone and enter your "Documento Nacional de Identidad (DNI)"

Option 3: SMS "SALDO" or "SAL" to 777 to request your Claro balance.

Question 2

How to contact Claro?

Accepted Answer

Call 0162 001 23 from your Claro number in Peru
Call 0800 001 23 from any other phone
Visit the Claro website
Visit the Claro Facebook page

Question 3

What is a Claro top up?

Accepted Answer

Buying a Claro Peru top up means buying call credit to use on your phone. By buying enough credit you can keep calling, texting and browsing on your phone and you won't have to worry about not being able to call someone in case of an emergency. We'll send your Claro online top up to your phone in around 30 seconds.

Question 4

How long is my Claro credit valid?

Accepted Answer

Claro Peru will impose a expire date on your prepaid SIM if you do not use the credit or top up for 210 days. Check the validity of your credit by dialing *777 or *777#.

Question 5

How to top up Claro from abroad?

Accepted Answer

Are you traveling abroad or helping friends or family? Make sure to recharge Claro online. Getting your prepaid credit from abroad could not be easier. You can recharge your Claro balance by:

Selecting the product & the amount
Filling in your information, most importantly your phone number and email address.
Paying for your order, and you will the top up on your mobile number in seconds.

Recharge Claro Peru

Claro Call Credit

Claro 10 PEN

Claro 15 PEN

Claro 25 PEN

Claro 30 PEN

Claro 45 PEN

Claro 50 PEN

Claro 60 PEN

Claro 75 PEN

Claro Data

Claro Paquete 3.01 GB 10 days

Claro Paquete 3 GB

Claro Paquete 4.5 GB 30 days

About Claro

Frequently Asked Questions

How do I recharge using my Claro prepaid code?