Question 1

How to check your Symacom balance?

Accepted Answer

Need to know your remaining Syma credit? Check your Syma mobile balance at any time by dialing *148# and receive the information instantly. You can also call 221 or go to your My Syma account on the Syma website.

Question 2

How to contact Symacom?

Accepted Answer

Mail Symacom
Call 243 from your Symacom number in France
Call 01 70 92 90 92 from any other phone
Call 0033 1709 290 92 from abroad
Visit the Symacom website
Visit the Symacom Facebook page

Question 3

What is a Syma top up code?

Accepted Answer

Buying a Syma FR top up means buying call credit to use on your phone. By buying enough credit you can keep calling, texting and browsing on your phone and you won't have to worry about not being able to call someone in case of an emergency. We'll send your Syma online top up code to you in around 30 seconds.

Question 4

How long is my Syma credit valid?

Accepted Answer

Syma credit doesn't expire, but your SIM card can expire. If you don't top up once a year your SIM might be disconnected. Check the balance and validity by dialing *148#.

Question 5

How to top up Syma from abroad?

Accepted Answer

You can top up your Syma phone from abroad in this way: From abroad, dial *148# and enter your recharge code. Your credit will be automatically recharged. It is also possible to go to your My Syma account on the Syma website.

Question 6

How much data do I receive with my Syma call credit?

Accepted Answer

You can activate data packages for your Syma prepaid SIM:

OPTION INTERNET 5 GO for 5€

5 GB of data valid for 30 days in Metropolitan France (SMS 5G to 20555)

OPTION INTERNET 10 GO for 10€

10 GB of data valid for 30 days in Metropolitan France (SMS 10G to 20555)

Syma Mobile Recharge France

Syma Call Credit

Syma 5 EUR

Syma 10 EUR

Syma 15 EUR

Syma 20 EUR

Syma 35 EUR

Syma International

Syma Pass International 10 €

Syma Pass International 20 €

Syma Bundle

Syma Forfait bloqué 9.90€

About Syma

Frequently Asked Questions

How can I redeem my Syma code?