E-Plus Prepaid

You can recharge your E-Plus balance in two ways:

Option 1:

1. Enter *104*code# into your mobile phone.
2. Confirm with the call button.

Option 2:

1. Call 1155 and follow the voice instructions
2. Enter your top-up code.

You can check your E-Plus balance in two ways:

• Option 1: Enter *100# on your phone and press the call button.
• Option 2: Call 1155 on your phone and follow the voice instructions.

Any questions? This is how you can get in touch with the E-Plus customer service:

1. Call +49 177 177 1150 from your E-Plus number in Germany.
2. Call +49 177 177 1000 from any other phone.
3. Call +49 177 177 1000 from abroad.
4. E-mail: kundenservice@eplus.de
5. Visit the E-Plus website.

The validity of your E-Plus credit depends on the amount of your top-up:

• 15 EUR call credit is valid for 6 months
• 25 EUR call credit is valid for 8 months
• 30 EUR call credit is valid for 12 months

Buying a E-Plus DE top up means buying call credit to use on your phone. By buying enough credit you can keep calling, texting and browsing on your phone and you won't have to worry about not being able to call someone in case of an emergency.

We'll send your E-Plus online top up code to you in around 30 seconds.

Are you traveling abroad? Make sure to recharge E-Plus online. Getting your prepaid credit from abroad could not be easier. You can recharge your E-Plus balance by entering *104*code# into your mobile phone.