Question 1

What can I use my Zalando gift card for?

Accepted Answer

Zalando gift cards are valid for fashion wearables only. Certain categories, including sporting goods and accessories (such as travel bags), are excluded from gift card redemption. You can find more info here.

Question 2

What kind of account do I need to redeem my Zalando gift card?

Accepted Answer

You will need a Zalando account to redeem your Zalando gift card. You can create an account by navigating to the top right corner on the Zalando website homepage and choosing the option "Register." Once your account is set up you can follow the steps above to redeem!

Question 3

How long is my Zalando gift card valid for?

Accepted Answer

Zalando gift cards are valid for five years after purchase.

Question 4

How can I check my Zalando gift card balance?

Accepted Answer

To view your current Zalando gift card balance:

Sign in to your Zalando account.
In the top right corner of the page, go to My Accounts, then My Overview.
Your current balance is displayed under the section titled My Vouchers.

Question 5

How do I contact Zalando's customer service?

Accepted Answer

If you have any questions regarding your Zalando orders or other topics, you can visit Zalando’s FAQ page.

Zalando Gift Card Switzerland

About Zalando

Frequently Asked Questions

How do I redeem my Zalando gift card?

What can I use my Zalando gift card for?

What kind of account do I need to redeem my Zalando gift card?

How long is my Zalando gift card valid for?

How can I check my Zalando gift card balance?

How do I contact Zalando's customer service?

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