Mobile top-up
Mobile top-up
Switch the country to redeem this product in a different country by using the selector.
Top up by phone:
Dial 150 from your EE mobile. Follow the voice instructions.
You’ll receive a text as soon as your call credit has been topped up.
Top up by text:
Send a text to 150, containing the following: VO[space][the 16-digit voucher code we sent you]. For example: VO 1234567891234567 (without gaps in the voucher code).
Top up from abroad:
You can call 360 from your EE phone or +44 7953 966 250 from any other phone.
You can get in touch with EE customer service in one of the following ways:
With EE call credit you can buy a number of Pay As You Go Packs to purchase 4G Data:
Switch plans by calling or texting 150 with your EE phone number.
Buying an EE GB top up means buying call credit to use on your phone. By buying enough credit you can keep calling, texting and browsing on your phone and you won't have to worry about not being able to call someone in case of an emergency. We'll send your EE online top up code to you in around 30 seconds.
The prepaid EE credit on your SIM card can be used indefinitely, but you must use your credit at least once every 180 days. You do this by topping up, calling, texting and/or using your data. If you do not use your call credit within 180 days, the service will be blocked, so that you can only be called or texted. If you do not top up the call credit, the remaining call credit will lose its validity and you will no longer be able to use the connection.
If you are abroad, you can call 360 from your EE phone or +44 7953 966 250 from any other phone.
By using this service, you consent to the terms and conditions of EE.