{"id":25873,"date":"2024-11-14T14:55:46","date_gmt":"2024-11-14T13:55:46","guid":{"rendered":"https:\/\/www.recharge.com\/blog?p=25873"},"modified":"2024-11-14T14:56:10","modified_gmt":"2024-11-14T13:56:10","slug":"parental-control-game-refund","status":"publish","type":"post","link":"https:\/\/www.recharge.com\/blog\/en-gb\/ie\/parental-control-game-refund","title":{"rendered":"My kid bought a game by accident: How to get a refund from Steam, Xbox, PS and more?"},"content":{"rendered":"

This is not an unusual situation when your kid buys a video game by accident. This is actually much more common than you think! Unfortunately, it\u2019s something that many parents have already experienced, especially if their kids are young. Sometimes, just by registering on Steam, Apple, or PlayStation and having an added payment method, everything can happen in seconds. Is it a situation that you are experiencing? Or, are you afraid that it will happen even if you have installed parental control? We got you! Here is all the information you need to know to <\/span>request a Steam refund, an Xbox refund, an Apple refund, or a PlayStation refund<\/b>.\u00a0<\/span><\/p>\n

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Why do accidental in-game purchases happen?<\/strong><\/h2>\n

When you open your account statement, you realize that a purchase has been made from a video game platform. Unfortunately, your kid has probably made a manipulation by mistake, and now you have an unwanted video game in your wallet.<\/span><\/p>\n

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How do kids end up making purchases unknowingly?<\/strong><\/h3>\n

It can be quickly expensive when your kids play online especially if you don\u2019t know how to play video games. Insidious purchases are easily spotted when you are an adult. But this is not as easy as we think when you are just a kid. For this reason, <\/span>you should be wary of in-game purchases on platforms such as Steam, PlayStation, Xbox, or Nintendo<\/b>. And this is the same for mobile download platforms, such as the Apple Store and Google Play.<\/span><\/p>\n

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If your child goes to one of these platforms and an account is already open, they are likely to make an unwanted purchase. And often, this same account has a registered credit card, which makes it even easier for them to buy online. Yes, this is quite convenient when you are an adult because you don\u2019t need to have your credit card next to you when you make a purchase online. But obviously, this is not the same for your kid. And this is actually the same scenario if your child uses a console and your credit card is pre-registered in settings. It will be very easy for him to buy something without realizing it!<\/span><\/p>\n

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Parental oversight challenges<\/strong><\/h3>\n

Obviously, this is very frustrating for parents, as it is difficult to protect your bank account from unwanted manipulation. An in-game or in-app purchase is quickly made if your payment method is already registered. And often, you don\u2019t even have time to interfere. <\/span>So what should you do?<\/span><\/i><\/p>\n

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The good news is that many video game platforms have responded to demands. And now, <\/span>offer robust parental controls<\/b>. Thanks to this feature, parents can learn how to use the controls and make age-appropriate adaptations. Which means, even to buy something, they will need your agreement first. <\/span>Parental control provides structure and guidance<\/b> for you and your child. It can be to regulate playing time, limit exposure to inappropriate content, manage in-game purchases or even friend access. A great feature to protect your child from unwanted content and conversation.\u00a0<\/span><\/p>\n

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How to request a refund for accidental purchases<\/strong><\/h2>\n

You have just received a notification that your child has accidentally purchased a video game? Don\u2019t worry, it is possible to request a refund. Here is all you need to know.<\/span><\/p>\n

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Refund policies of major platforms<\/strong><\/h3>\n

Luckily, the majority of video game platforms accept a refund for games you don\u2019t like or didn\u2019t want to buy. Of course, there are some requirements that are necessary in order to be eligible for a refund.<\/span><\/p>\n